The working environment related to the gaming services industry tends to be loud and may involve exposure to second hand smoke.
As casinos are open 24 hours per day, 7 days a week in most instances workers may be required to work nights as well as weekends and holidays.
Employment Prospects for Casino Jobs
The greatest number of individuals are employed in casinos.
In most cases, individuals employed in casinos either handle tasks related to supervisory affairs or the various gaming activities offered within the facility. Supervisory positions also include surveillance and investigation.
Gaming affairs positions include:
- Dealers and croupiers
- Slot attendants
- Gaming runners
- Dealers hold the largest number of positions.
Casinos tend to be clustered within certain areas of the US; with the majority located in the following states:
- South Dakota
- New Jersey
Currently, 40 states hold State lotteries; adding to the number of gaming services industry jobs available.
Job Search for Casino Jobs
Gaming services jobs are most likely to be found through two venues; networking and the classifieds. While some jobs may be listed with the services of an employment agency or recruitment firm, the vast majority will be found in newspaper listing and industry trade journals.
Resumes for Casino Jobs
A combination resume can be a good alternative to use when applying for work in any of the gaming service fields. This resume allows the job applicant to focus on training as well as industry specific skills; all of which are important within this industry.
Cover Letters for Casino Jobs
Individuals who have been referred by someone well known in the industry will definitely want to note this face in their cover letter.
The following values are highly prized within the gaming industry:
- Customer service
- Attention to detail
These qualities should be focused upon in your cover letter.
Training and Qualifications for Casino Jobs
One of the most interesting aspects about the gaming services industry is the wide diversity of educational and training requirements required. For the most part, each gaming organization and establishment sets up its own individual requirements.
The only common denominator among all in regards to training and qualifications is the fact that workers must have a license issued by a regulatory agency.
For example, casino workers must have a license issued by a State casino control commission. The purpose of this is to proof of residency in the State in which the worker is employed; a requirement. Individuals who have training or a degree in hospitality services are likely to have an edge over applicants who do not.
Casinos Own Requirements
While most casinos and gaming services set their own requirements, the great majority of them prefer at least a high school diploma or GED. Age requirements do vary; however it is common for a minimum age of 21 to be instituted due to the fact that liquor is frequently sold in gaming establishments.
Many casinos offer on the job training for new hires as well as ongoing training.
Some establishments require entry level exams in order to determine proficiency at certain tasks, particularly math related tasks.
In order to access positions in supervision and management, individuals normally need at least an Associate’s or Bachelor’s degree.
Math related degrees as well as hospitality degrees are considered to be a plus.
The opportunity to advance is possible within this industry; especially for persons who are good with the customers and can assure repeat business.
Individuals employed within this field may also obtain certification; which can lead to increased responsibility and pay raises.