Industry
Outlook for Hospitality Jobs
Hospitality jobs have the
responsibility of assisting customers in planning and arranging trips
and recreational activities. This industry includes:
- Travel Agents
- Hotel Clerks & Staff
- Flight Attendants
- Reservation Ticket Agents
With the exception of reservation
ticket agents, most positions within the field of
the hospitality industry are expected to continue along a even growth
path or even exceed previous standards.
Due to the strong relationship
with the airline industry, which
has suffered a decline since the tragedy of 9/11, career prospects for
reservation ticket agents are expected to grow more slowly than they
have in the past.
The career outlook for
travel agents, however; is expected to grow faster during the next few years than in previous years
Many positions within the
hospitality industry are expected to be available due to the fact that
there is generally a high turnover rate within this field. Individuals
tend to work hospitality related jobs
while they pursue education in other career fields, leaving a vacancy
when they resign to pursue other interests.
Workers in the hospitality and
tourism industry typically work at least forty hours per more a week.
Overtime is quite common as
are irregular hours, evening and weekend shifts
Individuals in this industry
are likely to be paid either per the hour or by commission. Many
positions may be able to collect tips in addition to their regular
hourly wages.
Positions within this industry
require great people and interpersonal skills
as well as flexibility and the ability to remain calm under pressure.
Problem solving skills are also a benefit.
Employment
Prospects for Hospitality Jobs
Employment prospects in the
hospitality field include a broad range of variety.
Open positions can be found in:
- Travel agencies
- Hotels
- Airlines
- Cruise lines
- Casinos
- Resorts
Areas that are well known
as being tourist attractions tend to provide better employment
opportunities than less well known locales.
The increase in
popularity of the internet has also led to many interesting career prospects
Many travel agencies now
work almost exclusively on-line and may offer telecommuting employment
opportunities as well as more traditional means of employment.
Job Search for
Hospitality Jobs
Positions within the hospitality
industry can be located through a variety of means.
Management type positions are more likely to be located through
networking or the use of an employment or recruitment agency.
Positions that are more
service related in nature can be found in classified newspaper
listings, job boards, help wanted signs as well as networking.
Resumes for
Hospitality Jobs
Because the hospitality
and tourism industry is so
broad, numerous types of resumes may be utilized when applying for
positions, depending on the specific nature of the job in which the
applicant is interested.
For example, positions
which are more closely related to hospitality management would require
a chronological or combination resume. A functional or combination
resume would be suitable for service hospitality related positions.
Cover Letters
for Hospitality Jobs
The cover letter used to
apply for any position within the hospitality industry should focus on
a strong commitment to customer service.
This is usually the number one factor considered by employers when
screening applicants to fill a position within this industry, along
with dependability, reliability and a strong work ethic.
Training
& Qualifications for Hospitality Jobs
The level of training and
qualifications required to enter the hospitality industry is directly
related to the position in which a job seeker is interested. Many
positions within this field require no more than a high school diploma,
such as various hotel clerk and staff
positions.
Other positions require
a high school diploma and completion of a short term training program
Flight attendant and
travel agent positions both require a high school diploma and
successful completion of a relevant training program.
Positions in management
within each of these categories generally requires a
bachelor’s degree. A number of universities offer programs in
hospitality.
There is a wealth of
room for advancement within the hospitality and tourism industry
Individuals may eventually
own their own businesses such as resorts, clubs, restaurants, hotels,
bed and breakfast inns or travel agency.
In other cases, persons
may be promoted to a management or director positions after gaining a
requisite amount of experience and advanced education.
Good luck in your
search for hospitality jobs !
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